These are custom designed by us and created by vans. There is a 4-6 week processing time. The shoes will be delivered directly to you by vans. Sizing: vans slip-ons are mostly true to size but can run a little snug. They have an interactive sizing guide on their website. Please ask any and all questions message us if you do not see your size. If it is available in vans we can get it. We strive for excellent customer service. If you have any issue, please message us before leaving feedback. We strive to do whatever is necessary to make it right if given the chance, but our options are limited once negative feedback is given. This item is made of canvas upper and rubber sole.